To find out more information on your past orders please sign into your account.
Please note: Any orders placed on a Friday, Saturday or Sunday will not be processed or dispatched until Monday, once all security checks have been done.
We deliver the majority of our orders within 2 working days for £6.95 (exceptions & extra charges may apply).
We all like to know where our parcel is and when it will be delivered. The couriers we use have websites that allow you to track where your order is.
If the tracking number on your order begins with DPD then please visit: http://www.dpd.co.uk/
If the tracking number on your order begins with APC then please visit: www.apc-overnight.com
You will be able to find out all the information regarding your parcels on these websites.
We deliver the larger/heavier items on a premium two man delivery. Your goods take between 7 - 10 working days to be delivered to yourselves. This premium service offers:
Departments this service is available on are:
Patio sets, Garden furniture, BBQ's, Awnings, Gazebo's, Bedroom furniture, Dining room furniture, Sofa's & Chairs, Picture & Mirrors, Tiles & Flooring.
We will try our up most to deliver your goods within the time scale of 3 working days (larger items within 7-10 working days), however this may not always be possible with stock availability. Therefore if there is a problem with your order in anyway we will contact you by either phone or email and let you know the problem and what we will do to rectify the situation.
Failed two man delivery charges will still be charged if the items are to be returned as this is a specialist service (original delivery charge will not be refunded)